Insights
Digitising our workstream
For a growing facilities management company like Ford Mainwaring, it is important to ensure that we are using the latest technology to streamline our workstream and increase efficiency across all areas of our business. That’s why earlier in the year we implemented SimPRO, a job management system, to help digitise our workstream.
TRANSPARENCY FOR OUR CUSTOMERS
SimPRO has already had a significant impact on our business, providing transparency to our customers and delivering clear data that supports compliance management. One of the key benefits of using SimPRO is its ability to support the management of our team of remote engineers. With SimPRO, our engineers can send information from sites in real-time, ensuring that our operations team has the most up-to-date information.
In addition to this, SimPRO’s reporting ability has been a key factor in our decision to implement this system. SimPRO allows us to generate reports on all aspects of our business, from estimating to project management, maintenance and compliance management, and finance. This has allowed us to identify areas of our business that can be improved and make changes accordingly.
Another advantage for customers is the client portal feature. This feature provides our customers with access to their job information, including job status, job history, and invoices. This level of transparency has been highly advantageous, as our customers are now able to see the progress of their jobs in real-time and have a better understanding of the work that we are doing for them.
SIGNIFICANT IMPACT ON OUR BUSINESS
The impact of SimPRO on our business has been significant. It has allowed us to streamline our workstream and increase efficiency across all areas of our business. It has also provided us with the data and reporting capabilities that we need to make informed decisions about our operations.
FUTURE OUTLOOK
We are excited to see how SimPRO can continue to support our business as we grow. As we continue to expand our operations, we know that it will be an invaluable tool for managing our team of remote engineers and providing our customers with the transparency that they expect.
The implementation of SimPRO has been a real game-changer for our business. It has allowed us to digitise our workstream, increase efficiency, and provide our customers with the transparency that they expect. We look forward to continuing to work with SimPRO as we grow and expand our operations.